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FAQs for Professionals

About Biteline

Q: How does Biteline work?

A:We are a job networking platform that helps connect dental professionals to open opportunities with local dental practices.! We are essentially a job board for the dental world! You have the ability to work where you want when you want. 

Q: Is Biteline a staffing agency? 

A: Biteline is NOT a staffing agency. Unlike staffing agencies, you work through us, not for us. Using our app platform, you are able to connect with the offices you would like to work with. 

Q: What if the app is not showing any jobs in my area? 

A: We will be coming to your area very soon! It’s great that you’ve made a profile because that means you will have first access to jobs when they become available. We will also touch base with you again when the time comes! 

Q: What kind of job opportunities does Biteline offer?

A: We connect dental professionals who are searching for temp work and permanent positions to open opportunities! Offices have openings for both. 

Q: How do I get paid? 

A: Our offices pay you directly – the great thing about Biteline is that we never take a portion of your pay like staffing agencies. Offices typically pay at the end of the day (check or 1099) or W2 (payroll). If you have any questions on how the office will pay you, you can send them a message on our platform via our chat feature.

Using Biteline

Q: How can I view all current opportunities in my area? 

A: You can go to our “Discover” tab and use our filter feature to find jobs. Also, jobs are always getting posted so make sure your availability is up to date so you get notified of matching jobs.

Q: How often should I update my availability? 

A: We strongly encourage you to update your availability as soon as anything changes with your schedule. A good tip is to check your app calendar weekly. 

Q: What if I work full-time and only have certain days available? 

A: No worries! Many of our pros work their regular full-time schedule and temp on the days their office is closed. 

Q: Can I browse for jobs without my current employer seeing my profile on the platform?

A: We offer the option to browse anonymously. Go to My Profile>Availability>Browse Anonymously and toggle on the button.

Q: Should I contact the office prior to the job date?

A: Yes! We recommend that you send a message through Biteline prior to the job date to ensure that you are fully prepared for the job. Go to My Jobs>Upcoming Jobs>Select the appropriate post>Click on the chat bubble icon next to the poster’s name. 

Q: What if I just accepted a full-time position? 

A: Thank you for letting us know – remember to update your availability so you don’t receive notifications and please refer any fellow professionals that you think would benefit from our services. They can create a free Biteline account and check us out at https://biteline.dental/app. Also, we have a referral program if you’re interested.

After the Job

Q: How do I receive my Biteline bonuses? 

A: Biteline will pay bonuses through PayPal, Cashapp, or Venmo. Make sure you have provided Biteline which app you would like your bonus sent to. They are sent out on the 15th of the month for jobs completed in the previous month. If you have not received your bonus, contact us at support@biteline.net

Q: When Do I Become Eligible to Receive Bonuses?

A: To be eligible for bonuses, you are required to
  1. Finish a job successfully
  2. Submit a completed W9 form
  3. Provide your preferred method of payment
When signing up for Biteline, all professionals receive a blank W9 form. If you require the W9 form to be resent or have not yet received your bonus after submitting your W9 and preferred payment method, please reach out to us at support@biteline.net


Q: Why am I getting an error message when I try to log in? 

A: Our login feature is case sensitive. Just a friendly reminder to make sure that “Caps Lock” is off and all characters match your initial username and log in. If there are still issues logging in, please contact our team at support@biteline.net


Q: Why am I not receiving any offers or messages from offices? 

A: You may have the option to set yourself to “browse anonymously” turned on. While you can view jobs on your own time and not feel pressured, offices are unable to view your profile, limiting any potential offers/messages being sent. To turn off anonymous browsing, go to My Profile>Availability>Browse Anonymously and toggle on the button.


Q: Why am I not receiving any emails or reminders for upcoming jobs? 

A: Make sure all notifications preferences are on.” Go to Settings>Notification Settings and make sure all desired notifications types are set to “On”

Biteline is evolving beyond temp staffing…

After much consideration, we have decided to discontinue our current Biteline job posting and staffing services. While we understand that this may come as a surprise, we want to assure you that we made this decision with the utmost consideration for our community and the future of Biteline. 

Key Dates

  • Platform Availability: The Biteline staffing platform will remain accessible through August 18, 2023
  • Support Availability: Please note that support for the platform will officially end on August 4, 2023.

Information for Offices

  • We will honor job fills with end dates through this 8/18.
  • Feel free to make a list of your favorite pros. Our new product will allow you to invite them to the platform.
  • All final invoices will be sent in the first week of August.

Information for Pros

  • Feel free to contact your favorite offices to continue temping. These offices may invite you to the new platform down the road.
  • Bonuses will be paid for jobs completed through July 31, 2023

We appreciate your trust in us and your patronage over the years. We understand that this may impact your workflow and want to make this transition as smooth as possible.

If you have any questions or need assistance during this transition, please contact your CSM or our support team at support@biteline.net. 

What’s Next for Biteline?

Biteline is developing a unified talent management platform scheduled for launch in Fall 2023. This platform will bring many innovative features to streamline your talent management needs. Send us an email for a demo to support@biteline.net. We’d love to get your feedback. The initial elements of this new platform will include 

  • Online substitution list 
  • Shift schedule management

Future functionality will include

  • 1:1 feedback tools between doctors and workers
  • Internal communications functionality – company announcements and updates, employee recognition
  • Community management capabilities – knowledge sharing and networking

If you are interested in learning more about our new offering, please reach out to support@biteline.net.

Once again, we thank you for being a valued part of the Biteline community.